Legal information

Hamdani Hotels S.R.L.

Parking location: Calea Bucureștilor 204, Otopeni, Ilfov

Phone: +40 726 755 555

E-mail: office@airporthotelbucharest.com

CUI: 49504590

Trade register: J2024000711236

Registered office: Strada Crăițelor nr. 43F1, construcția C1, parter, Otopeni, Ilfov

About the service

Bucharest Airport Parking is a service associated with Bucharest Airport Hotel, operated by Hamdani Hotels S.R.L. It is not presented as the airport’s official car park.

Rate and access

Parking rates: 1 day – 60 RON; 2 days – 85 RON; 3 days – 105 RON; 4 days – 130 RON; 5 days or more – 30 RON/day. Round-trip airport transfer is included. The first 30 minutes are free. Access is 24/7; payment is made by card or cash at the on-site kiosk when leaving.

Parking and airport transfers can be requested through the online form or by phone/email. Staff checks availability and explicitly confirms both services. Once confirmed, your parking space is guaranteed for the confirmed period. Return pickup is from the Arrivals terminal.

Availability

Submitting the form is a parking and shuttle booking request subject to staff confirmation. The automated email acknowledges receipt only. A space is guaranteed only after explicit booking confirmation for the stated period. Displayed availability does not constitute a booking.

Complaints and alternative dispute resolution (SAL)

For a complaint about parking or airport transfers, contact Hamdani Hotels S.R.L. at: office@airporthotelbucharest.com · +40 726 755 555.

Describe the issue and the parking period. If you have a booking reference, you may include it to help identify your request.

If the dispute is not resolved directly with the operator, you may contact the Alternative Dispute Resolution Directorate within Romania’s National Authority for Consumer Protection (ANPC), through its electronic SAL platform. This procedure provides out-of-court resolution of disputes between consumers and traders under Romanian Government Ordinance No. 38/2015.

Submit a SAL request to ANPC ↗

You can also submit a consumer complaint through ANPC’s electronic services portal. Access to these procedures does not limit your right to bring a claim before the competent courts.

Submit a consumer complaint to ANPC ↗

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