Privacy

Data and functions

The booking request form collects your name, phone, email, vehicle registration, passenger count, parking period and transfer dates/times, plus your flight number if provided. We use these details to check availability, handle the request and confirm or clarify your booking by email or phone. There are no customer accounts or online payments. A booking is confirmed only after staff checks and explicitly accepts parking and both transfers; the confirmation email is then sent automatically.

Hosting and fonts

The site is hosted by Vercel. Parking and transfer requests are sent through a transactional email service (Resend). The form details are transmitted securely to Hamdani Hotels S.R.L. at office@airporthotelbucharest.com. Limited technical logs may be processed by service providers; these details are not made public. Requests and confirmation status are stored privately on Vercel, accessible to the system and staff through the private link in the office email. Records in this storage are automatically deleted after 30 days from the estimated parking departure date. Emails in the operator’s mailbox are managed separately according to operational needs and legal obligations.

The operator also keeps a private operational register in Google Sheets (Google Drive), containing request details and approval status to organise parking and transfers. Access is limited to the operator and the integration service account. This copy is managed separately by the operator according to operational needs and legal obligations; it is not public and is not used for marketing.

Fonts are served from this website’s domain; the browser does not download them from Google or another font service.

Booking requests and contact

The operator uses the information to take pre-contractual steps requested by the customer and to arrange parking bookings and coordinate transfers. For access, correction or deletion requests, contact office@airporthotelbucharest.com. Data is kept as long as necessary to handle the request and comply with applicable legal duties. For additional information about retention, please contact the operator by email.

Google Maps and Waze

Google Maps is embedded directly in the page. When the page loads, your browser may connect to Google services to display the map, and Google may process technical data and use its own technologies under its policies.

The Google Maps and Waze buttons open external services. Google’s own privacy policy applies to data processed by Google and is linked below.

Interaction measurement

We use Vercel Web Analytics for aggregate statistics about pages visited, traffic sources, devices and approximate regions. The service does not use analytics cookies; according to the provider, its technical identifier for statistics is discarded after 24 hours.

We do not send names, phone numbers, email addresses, vehicle registrations, booking details or form contents to Analytics. URL query parameters and fragments are removed before measurement, and private staff pages are not tracked. We respect browser Do Not Track and Global Privacy Control signals.

If you arrive through a Google Business campaign link and submit a request, we may keep its standard source and button labels with the request. This helps us assess requests and confirmations; we do not use cookies or browser storage for this attribution.

Microsoft Clarity — optional analytics

If you choose “Accept analytics”, we use Microsoft Clarity for click and scroll heatmaps, interaction replays and identifying usability difficulties. Your browser sends Microsoft technical data and interactions with public pages; Clarity cookies can connect visits across pages. The purpose is improving this website, based on your consent. We do not enable Microsoft Ads integration or grant advertising storage consent.

Clarity does not load before acceptance, after rejection, or when your browser sends Do Not Track or Global Privacy Control. The form, calculator and request summary are masked before collection; we do not intentionally send names, emails, phone numbers, vehicle registrations, parking periods or booking references in events. Private staff pages are excluded. As an additional safeguard, Clarity does not start on URLs with query parameters or unrecognised fragments.

You can accept, decline or withdraw consent using “Cookie preferences” in the footer. Your choice does not affect booking. Only the preference and its expiry are stored in your browser, for up to 180 days; withdrawal stops Clarity and removes its cookies accessible on this domain. Previously transmitted data is managed under Microsoft’s rules; withdrawal does not undo earlier processing. Microsoft may process data outside the European Economic Area under its privacy statement and applicable transfer safeguards. See Microsoft Privacy using the link below.

Video surveillance

The website mentions CCTV in the car park, but does not display or process CCTV footage. On-site CCTV privacy information must be established separately by the operator.

WhatsApp

The WhatsApp button opens an external service to contact the car park. Users send their messages in WhatsApp; this website does not embed a WhatsApp chat box or send messages to that service automatically. WhatsApp processes data under its own policies.